Tuesday, March 1, 2011

Rudeness at Work Causes Mistakes


 If someone is rude to you at work or if you witness rudeness you are more likely to make mistakes, says Rhona Flin, Professor of Applied Psychology at the University of Aberdeen, in an editorial published in this week's British Medical Journal.
Professor Flin believes that the link between rudeness and mistakes is particularly concerning in healthcare settings, where it can pose a threat to patient safety and quality of care.
Research suggests that in confined areas, such as operating theatres, even watching rudeness that occurs between colleagues might impair team members' thinking skills.

She warns: "In surgical environments, all staff require high levels of attention and memory for task execution …. If incivility does occur in operating theatres and affects workers' ability to perform tasks, the risks for surgical patients -- whose treatment depends on particularly high levels of mental concentration and flawless task execution -- could increase."

Rudeness at work is not uncommon, says Professor Flin. In a survey of 391 NHS operating theatre staff, 66% of respondents said they had "received aggressive behaviour" from nurses and 53% from surgeons during the previous six months.

Disagreements between surgeons and theatre nurses were reported by 63% of respondents, and disagreements between theatre nurses and ward nurses were reported by 58%. The main source of this problem was the management of the operating list.
Interviews with scrub nurses also indicated that they sometimes had to tolerate surgeons' bad temper and tantrums.

Flin concludes: "People concerned with patient safety should note that civility between workers may have more benefits than just a harmonious atmosphere."

http://www.sciencedaily.com/releases/2010/07/100706204709.htm

1 comment:

  1. Abortion is part of the decay inflicted by the gods in the latter half of the 20th century as we approach the Apocalypse::::
    - Free sex
    - Explosion in gay sex
    - Abortion
    - Legalized greed/immorality
    - The internet. Whereas TV was a phenominally destructive new temptation on the landscape it doesn't hold a candle to the internet. Some people will waste their whole lives. And its timing was deliberate.

    "It's too late to pray." Sign of Woodbridge Church Kansas. And it may be true for some. Examine pimps who prostitute 10 year old girls in the ghetto.
    Of course, if you want even a shred of a chance to save yourself the Buffalo Bills did experience the Fourth Reich and realized a comeback of Biblical proportions.
    I am failing. But it is because of the god's defense tactics. Fuck absolute power. I hate losing.

    Budget problems. Cut the military. Bring them home and end the wars. Let these countries experience self-determination and decide their own future. Didn't we learn this lesson in Vietnam???
    Unfortunnately, the gods use the United States as one of their tools, using the spread of democracy to level the playing field and prepare the planet for a global event.

    So many people don't care about global warming. They don't care about the Federal deficit/debt (outside of partisanship) and they don't care earning $400k for an $80,000/year job will eventually bankrupt the country. They have awarded themselves $400k pay and retirement packages, loading up their friends on the payroll during the boom 90s through the real estate bust while all services which the program were intended to fund now get cut to pay for it.
    These people are often common public university labor. Not Ivy League, not private university.
    This labor isn't good enough to command the salaries they are earning. And they understood this when they applied to the public university they settled on.
    You can't expect a top-tier salary with a second-rate education.
    They think they are going sometime during/at the end of this life, and disregard the poor souls who are left behind.
    These are the people who will be here in the United States when bankruptcy is declared and society deteriorates into chaos. And they will deserve the anarchy which ensues.

    Continuing the push for privatization, reinforced and supported recently with enormous public sector salaries and retirement packages.
    Once achieved the gods will utilize the corruptive predisposition of the private sector economy, as seen with the sub-prime/bailout fiasco, to initiate economic catastrophy and initiate the bankruptcy proceedings of the United States.
    Whether the cure for cancer/diseases or the permanant resolution of economic misery, before the gods remove these motivations to pray we will experience an inordinate deluge of each element, with economic misery being perhaps the dissallusion of the united States with bankruptcy.

    The gods used the Italians to ruin life in the 20th century.
    The gods used the Italians to ruin life in A.D. with The Church.
    The Church controlled Western Civilization. As the largest land owner in Europe they controlled the monarchies. They were responsbile for slavery, revenge for African invasion and rape of Italy. They created religious discontent, ultimately leading to the disfavored dumping ground known as the United States.

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